If you find that it is compatible with your version of Windows, then the problem is most likely the driver. If your MP3 player worked on an earlier version of Windows, but not on the recent version, the driver is almost certainly the culprit. Check for a possible driver on the manufacturer's website. Page 2 Creative Zen Touch Information in this document is subject to change without notice and does not represent a commitment on the part of Creative Technology Ltd. No part of this manual may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying and recording, for any purpose without the written permission of Creative Technology Ltd. Download Creative Zen for Windows to uSB driver. Download Creative Zen for Windows to uSB driver. Join or Sign In. Sign in to add and modify your software. Sign in with Facebook Sign in with email. Download Creative Zen Touch Firmware 2.11.01 (Firmware). Enjoy seamless support with any computer running Microsoft Windows Media Player 10 and Windows XP - no drivers or software needed - Use the drag-and-drop method to transfer songs or files to your player through Windows Explorer.
Here are the software you may need :
Creative Zen Touch Support
| Name | Description | Date | Size | Download |
| Creative Media Source 2.02.06 FR(for Win2000/XP) | Software which allows you to listen your music from your computer (like winamp or Windows Media Player) and from your Zen Touch (unlike winamp or WMP) | 22 Dec 2004 | 8 832 Ko | Download it |
| Creative Media Source FR 3.30.21 | Last version of the Creative Media Source | 22 Aug 2005 | 53 460 Ko | Download it |
| Plugin CD-Burner 3.10.18 | Plug-in for Creative MediaSource which allows you to burn Audio and mp3 CD, and to print jackets | 22 Aug 2005 | 11 417 ko | Download it |
| Driver Zen et Jukebox US 1.30.03(for Win98 SE/2000/XP/x64) | Driver in order to detect the Zen Touch on the computer (works too for : Creative Zen,Creative Zen Micro, Creative Zen Touch, Creative NOMAD® Jukebox ZenXtra and Creative NOMAD Jukebox Zen NX) | 24 Jun 2005 | 1 140 Ko | Download it |
| Driver Jukebox 1.30.03 FR | Plug-in for Creative Media Source if this software has already been installed for another Creative player, in order to detect the Zen Touch (or a Jukebox Player) | 22 Dec 2004 | 1 164 Ko | Download it |
| Nomad Explorer 3.01.10 (forWindows) | Once Nomad Explorer installed, you can use your Zen Touch as an external hard drive, so as a normal Windows folder | 22 Sep 2004 | 11 492 Ko | Download it |
| Firmware 1.01.03e FR | The last firmware for having your Zen Touch updated | 23 Dec 2004 | 968 Ko | Download it |
Creative Zen Software Download
I don't know if these software are freely downlodable, so do not download themif you don't have any Zen Touch (or other Creative Player).
In any case, these software are not very useful without Creative Player...